Salesforce Integration
Close More Cases with the Salesforce–Wildix Integration
Connect calls, cases, and contact records directly to Salesforce—giving teams better visibility, faster follow-ups, and improved conversion rates.
See the Integration in Action
Watch how Salesforce and Wildix work together to transform your customer communications
Powerful Call Features Designed for High-Performing Teams
Six intelligent features that help you stay on top of cases, respond faster, and never miss a chance
Screen-Pop
Automatically display the relevant Salesforce contact, lead, account, or opportunity record when a call comes in—giving instant context to engage confidently.
Recent Cases in Screen-Pop
See active cases, notes, and previous interactions during live calls to provide faster, more informed conversations that help close cases more effectively.
Click-to-Call
Call leads, contacts, and case owners directly from Salesforce with a single click—saving time and speeding up follow-ups.
Transfer and Forward
Easily transfer calls to the right team member while keeping full opportunity and contact context—ensuring enquiries are handled professionally every time.
Call Logging
Automatically log all inbound and outbound call details into Salesforce leads, contacts, and opportunities, ensuring accurate records of every sales interaction.
Call Recordings
Play recorded calls directly from the Salesforce activity timeline for follow-up, coaching, or quality assurance—helping teams improve conversations and close more deals.
Ready to Transform Your CRM Experience?
Join hundreds of users already benefiting from seamless CRM-integration